Additional blends for existing choose your own blends CPSR Hawthorn and Horse Chestnut serum
Additional blends for existing choose your own blends CPSR Hawthorn and Horse Chestnut serum
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Shipping
Shipping
Delivery times
Ingredient/physical goods
We aim to dispatch your order the same day, if placed before 1.30pm Monday to Friday, with the exception of bank/public holidays. Transit time depends on the service chosen at checkout.
CPSR orders
Assessment documents are delivered electronically, to the email address used at checkout and payment. We aim to complete your order within a week. Please ensure that the email address that you use is actively monitored to avoid unnecessary delays. We may need to contact you for more information in order to fulfil your order. If this is the case we will do so using the email address that you used at the time of ordering or paying an invoice.
Shipping Costs
Are calculated at checkout, based on the weight of your goods*. We use Royal mail or Fedex and transit times shown for the service you select are in addition to the time taken to pack and dispatch your order.
*Highlands & Islands, Isle of Man, Channel Islands, Isle of Man customers with orders over 30kg please note that you must select the shipping option named for your destination. It will be visible on a drop-down menu alongside other options that may not be applicable, please choose carefully. If you don’t select the correct region, we will need to invoice the difference, and this will delay dispatch of your order.
Due to shipping restrictions, all forms of Lye (KOH and NaOH) should be ordered separately please, and are excluded from any promotions or discount offers. Non UK mainland clients please contact us prior to ordering for a shipping quote.
EU orders
These are accepted on the understanding that they are sent DAP. This means you as buyer are responsible for import duty/VAT at your location. By ordering you are deemed to have accepted that. Please ask before ordering if you are unsure about this.
For all customers, we reserve the right to use an alternative carrier should this be required for operational reasons or to ensure the timely arrival of your goods.
If your delivery is seen to be damaged, please refuse delivery. We will not be able to process a refund for goods signed for as damaged.
Free shipping offers
These are provided at our discretion and apply to the UK only.
Bulk Orders
Pallet delivery can be arranged directly with us, please contact us and we can obtain a competitive quote.
For customers who already have the Hawthorn and Horse Chestnut serum "Choose your own blends" CPSR only. If you haven't yet purchased the CPSR please do so here.
Select the number of blends that you wish to add, the system will calculate the cost for you automatically. Do not select any of the blends you already have on your completed CPSR, just the new ones that you wish to add. We will then write your CPSR as per your choices. Please note that once you have purchased, we cannot make changes as this is a customised product, so do get in touch before ordering if you have any questions.
Some blends are duplicated with different ratios due to the cost of the essential oils.
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